L V Y I N   G R A S S

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FAQ

Frequently Asked Questions

Find answers to common questions about our artificial turf products, applications, manufacturing, and shipping. Still have questions? Contact our team for personalized assistance.

General Questions

Our artificial turf is primarily made from polyethylene (PE) and polypropylene (PP) fibers, which are UV-stabilized to resist fading. The backing consists of polypropylene woven fabric with latex coating for durability and drainage.
With proper installation and minimal maintenance, our artificial turf can last 8-10 years for residential applications and 5-10 years for high-traffic commercial or sports fields. UV stabilization ensures long-term color retention.
Yes. Artificial turf eliminates water consumption (saving thousands of gallons annually), eliminates the need for harmful pesticides and fertilizers, and reduces carbon emissions from lawn maintenance equipment. Many of our products are recyclable at end-of-life.

Product Questions

Polyethylene (PE) is softer, more durable, and has better UV resistance – ideal for sports fields and residential landscapes. Polypropylene (PP) is stiffer, more cost-effective, and works well for decorative applications, putting greens, and areas with lighter foot traffic.
Choose based on your application: 10-25mm for putting greens and decorative areas; 25-40mm for residential landscapes and pet areas; 35-50mm+ for sports fields (football, soccer) where ball performance and player safety are priorities.
Dtex measures the linear density of turf fibers. Higher Dtex means thicker, more durable fibers. For example, 8800 Dtex is common for premium sports turf, while 6600 Dtex works well for residential use. Higher Dtex generally indicates better quality and longer lifespan.
No. Traditional sports turf (infill system) requires sand and rubber infill for performance. Our non-infill products use specialized backing and fiber structures that eliminate the need for infill, making installation faster and maintenance easier for landscape and some sports applications.

Application Questions

For professional football pitches, the choice should be an infill turf system that meets FIFA standards; the turf fibers should have a pile height of 40–50 mm and a high Dtex (fiber fineness) rating, and the backing should provide appropriate shock absorption. For training grounds or smaller pitches, a non-infill turf system offers a cost-effective choice that also ensures safety.
Absolutely. Our pet-friendly turf features superior drainage (up to 30 gallons per hour per square yard), and durable fibers that withstand digging and scratching. The porous backing ensures urine drains quickly, preventing odor buildup.
Yes, artificial turf is an excellent choice for playgrounds. It provides a soft, safe surface with fall protection ratings, eliminates mud and dirt, and requires minimal maintenance. Our playground turf meets international safety standards and is available in vibrant colors for creative play areas.

Manufacturing Questions

Yes, LvYin Grass is a direct manufacturer with over 25 years of experience. We own a 10,000 sqm production facility in Jiangsu, China, with advanced tufting machines and quality control systems. This allows us to offer competitive pricing and customize products to your specifications.
Yes, we offer comprehensive OEM services including custom colors, pile heights, fiber types, backing materials, and packaging. We can also print your logo on products and provide private labeling. Contact us to discuss your customization requirements.
Our minimum order quantity (MOQ) is typically 1000 square meters for standard products. For custom colors or specifications, the MOQ may vary. We offer flexible terms for trial orders and welcome inquiries from distributors and project contractors.
Yes, we provide free A4-size samples of our standard products. For custom samples or larger sizes, there may be a nominal fee that can be credited toward your order. Simply contact our sales team with your product requirements.

Shipping Questions

Turf rolls are wrapped in waterproof plastic film with protective cardboard ends to prevent damage during transit.
For standard products in stock, delivery is 7-15 days after payment. For custom orders, production time is typically 15-25 days depending on quantity and specifications. Shipping time by sea varies by destination (20-45 days) while air freight takes 5-10 days.